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  4. Pictorial System Usability Scale (P-SUS): Developing an Instrument for Measuring Perceived Usability
 
conference paper

Pictorial System Usability Scale (P-SUS): Developing an Instrument for Measuring Perceived Usability

Baumgartner, Juergen
•
Frei, Naomi
•
Kleinke, Mascha
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January 1, 2019
Chi 2019: Proceedings Of The 2019 Chi Conference On Human Factors In Computing Systems
CHI Conference on Human Factors in Computing Systems (CHI)

We have developed a pictorial multi-item scale, called P-SUS (Pictorial System Usability Scale), which aims to measure the perceived usability of mobile devices. The scale is based on the established verbal usability questionnaire SUS (System Usability Scale). A user-centred design process was employed to develop and refine its 10 pictorial items. The scale was tested in a first validation study (N=60) using student participants. Psychometric properties (convergent validity, criterion-related validity, sensitivity, and reliability), as well as the motivation to fill in the scale were assessed. The results indicated satisfactory convergent validity for about two-thirds of the items. Furthermore, strong correlations were obtained for the sum scores between verbal and pictorial SUS, and the pictorial scale was perceived as more motivating than the verbal questionnaire. The P-SUS represents a first attempt to provide a pictorial usability scale for the evaluation of (mobile) devices.

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Type
conference paper
DOI
10.1145/3290605.3300299
Web of Science ID

WOS:000474467900069

Author(s)
Baumgartner, Juergen
Frei, Naomi
Kleinke, Mascha
Sauer, Juergen
Sonderegger, Andreas  
Date Issued

2019-01-01

Publisher

ASSOC COMPUTING MACHINERY

Publisher place

New York

Published in
Chi 2019: Proceedings Of The 2019 Chi Conference On Human Factors In Computing Systems
ISBN of the book

978-1-4503-5970-2

Subjects

pictorial scale

•

consumer product

•

perceived usability

•

mobile device evaluation

•

motivation

•

inventory

•

validity

Editorial or Peer reviewed

REVIEWED

Written at

EPFL

EPFL units
EPFL-ECAL-L  
Event nameEvent placeEvent date
CHI Conference on Human Factors in Computing Systems (CHI)

Glasgow, SCOTLAND

May 04-09, 2019

Available on Infoscience
July 24, 2019
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/159336
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