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research article

Shaping public sector innovation theory: an interpretative framework for ICT-enabled governance innovation

Misuraca, Gianluca
•
Viscusi, Gianluigi  
2015
Electronic Commerce Research

The paper discusses from a conceptual standpoint the need for renewing the lenses through which looking at the phenomenon of ICT-enabled innovation in governance and policy-making, suggesting that a possible ‘new theory of public sector innovation ́ should be advanced. In doing this, it should be considered the specific networked structure of governance systems, the policy-making goals of public value, as well as the various constituencies and stakeholders’ relationships that characterize the public sector. For this purpose, the paper first presents the key findings of an extensive literature review conducted to support the quest for renewing ICT-enabled innovation in the public sector and the manner in which it is measured and evaluated. Then, building on recent research conducted by the authors an interpretative framework to assess how ICT-enabled innovations produce changes in governance processes is proposed and discussed. The paper ends with conclusions and indications on future research.

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Type
research article
DOI
10.1007/s10660-015-9184-5
Web of Science ID

WOS:000359133500003

Author(s)
Misuraca, Gianluca
Viscusi, Gianluigi  
Date Issued

2015

Publisher

Springer Verlag

Published in
Electronic Commerce Research
Volume

15

Issue

3

Start page

303

End page

322

Subjects

Innovation

•

ICT

•

Public Sector

•

Governance

•

Policy-making

Editorial or Peer reviewed

REVIEWED

Written at

EPFL

EPFL units
CSI  
Available on Infoscience
May 12, 2015
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/113850
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