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  4. PriBots: Conversational Privacy with Chatbots
 
conference paper not in proceedings

PriBots: Conversational Privacy with Chatbots

Harkous, Hamza  
•
Fawaz, Kassem
•
Shin, Kang G.
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2016
Workshop on the Future of Privacy Notices and Indicators, at the Twelfth Symposium on Usable Privacy and Security, SOUPS 2016

Traditional mechanisms for delivering notice and enabling choice have so far failed to protect users’ privacy. Users are continuously frustrated by complex privacy policies, unreachable privacy settings, and a multitude of emerging standards. The miniaturization trend of smart devices and the emergence of the Internet of Things (IoTs) will exacerbate this problem further. In this paper, we propose Conversational Privacy Bots (PriBots) as a new way of delivering notice and choice through a two-way dialogue between the user and a computer agent (a chatbot). PriBots improve on state-of-the-art by offering users a more intuitive and natural interface to inquire about their privacy settings, thus allowing them to control their privacy. In addition to presenting the potential applications of PriBots, we describe the underlying system needed to support their functionality. We also delve into the challenges associated with delivering privacy as an automated service. PriBots have the potential for enabling the use of chatbots in other related fields where users need to be informed or to be put in control.

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Type
conference paper not in proceedings
Author(s)
Harkous, Hamza  
Fawaz, Kassem
Shin, Kang G.
Aberer, Karl  
Date Issued

2016

Subjects

privacy

•

bots

•

usablity

•

chatbots

•

user interface

URL

URL

https://www.usenix.org/conference/soups2016/workshop-program/wfpn/presentation/harkous
Editorial or Peer reviewed

REVIEWED

Written at

EPFL

EPFL units
LSIR  
Event nameEvent placeEvent date
Workshop on the Future of Privacy Notices and Indicators, at the Twelfth Symposium on Usable Privacy and Security, SOUPS 2016

Denver, Colorado, USA

June 22–24, 2016

Available on Infoscience
June 5, 2016
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/126471
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