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  4. Intelligent Support Engages Writers Through Relevant Cognitive Processes
 
conference paper

Intelligent Support Engages Writers Through Relevant Cognitive Processes

Göldi, Andreas
•
Wambsganss, Thiemo
•
Neshaei, Seyed Parsa  
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May 11, 2024
Conference on Human Factors in Computing Systems - Proceedings
CHI Conference on Human Factors in Computing Sytems

Student peer review writing is prevalent and important in education for fostering critical thinking and learning motivation. However, it often entails challenges such as high effort and writer's block. Leaving students unsupported may thus diminish the efficacy of the process. Large Language Models (LLMs) offer a potential remedy, but their utility hinges on user-centered design. Guided by design-determining constructs from the Cognitive Process Theory of Writing, we developed an intelligent writing support tool to alleviate these challenges, aiding 1) ideation and 2) evaluation. A randomized experiment (n=120) confirmed users were less inclined to utilize the tool's intelligent features when offered pre-supplied ideas or evaluations, validating our approach. Moreover, students engaged not less but more with their writing if support was available, indicating an enhanced experience. Our research illuminates design choices for enhancing LLM-based tools' usability and user experience, specifically optimizing intelligent writing support tools to facilitate student peer review.

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Type
conference paper
DOI
10.1145/3613904.3642549
Scopus ID

2-s2.0-85194891492

Author(s)
Göldi, Andreas

University of St. Gallen

Wambsganss, Thiemo

Berner Fachhochschule

Neshaei, Seyed Parsa  

École Polytechnique Fédérale de Lausanne

Rietsche, Roman

University of St. Gallen

Date Issued

2024-05-11

Publisher

Association for Computing Machinery

Published in
Conference on Human Factors in Computing Systems - Proceedings
ISBN of the book

9798400703300

Article Number

1047

Subjects

Artifact or System

•

Creativity Support

•

Education/Learning

•

Schools/Educational Setting

Editorial or Peer reviewed

REVIEWED

Written at

EPFL

EPFL units
ML4ED  
Event nameEvent acronymEvent placeEvent date
CHI Conference on Human Factors in Computing Sytems

Hybrid, Honolulu, United States

2024-05-11 - 2024-05-16

Available on Infoscience
January 26, 2025
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/244890
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