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conference paper

How Users Perceive and Appraise Personalized Recommendations

Jones, Nicolas  
•
Pu, Pearl  
•
Chen, Li
2009
Proceedings of the 17th International Conference on User Modeling, Adaptation, and Personalization: formerly UM and AH, Trento, Italy, June 22-26, 2009
17th International Conference on User Modeling, Adaptation, and Personalization: formerly UM and AH

Traditional websites have long relied on users revealing their preferences explicitly through direct manipulation interfaces. However recent recommender systems have gone as far as using implicit feedback indicators to understand users' interests. More than a decade after the emergence of recommender systems, the question whether users prefer them compared to stating their preferences explicitly, largely remains a subject of study. Even though some studies were found on users' acceptance and perceptions of this technology, these were general marketing-oriented surveys. In this paper we report an in-depth user study comparing Amazon's implicit book recommender with a baseline model of explicit search and browse. We address not only the question “do people accept recommender systems” but also how or under what circumstances they do and more importantly, what can still be improved.

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Type
conference paper
DOI
10.1007/978-3-642-02247-0_53
Web of Science ID

WOS:000272045900050

Author(s)
Jones, Nicolas  
Pu, Pearl  
Chen, Li
Date Issued

2009

Publisher

Springer

Publisher place

Berlin Heidelberg

Published in
Proceedings of the 17th International Conference on User Modeling, Adaptation, and Personalization: formerly UM and AH, Trento, Italy, June 22-26, 2009
Series title/Series vol.

Lecture Notes in Computer Science; 5535

Start page

461

End page

466

Subjects

recommender systems

•

user

•

modeling

•

acceptance

•

diversity

•

amazon

•

explicit

•

implicit

•

personalization

•

preferences

URL

URL

http://umap09.fbk.eu/
Editorial or Peer reviewed

REVIEWED

Written at

EPFL

EPFL units
GR-PU  
Event nameEvent placeEvent date
17th International Conference on User Modeling, Adaptation, and Personalization: formerly UM and AH

Trento, Italy

June 22-26, 2009

Available on Infoscience
April 2, 2009
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/36507
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