The development of the LCIA programme of the UNEP/SETAC Life Cycle Initiative started with a global survey of LCA practitioners. There were 91 LCIA-specific responses from all global regions. Respondents gave an indication of how they use LCA with respect to both the stage of LCA that they base decisions on (LCI, LCIA or a combination of both) as well as the types of decisions which they support with LCA information. The issues requiring immediate attention within the UNEP SETAC Life Cycle Initiative identified from this User Needs analysis are the need for transparency in the methodology, for scientific confidence and for scientific co-operation as well as the development of a recommended set of factors and methodologies. Of interest is the fact that results from the different regions highlighted the need for different impact categories. Based on this information proposals were made for new impact categories to be included in LCA (and thus LCIA).