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  4. Facing Employers and Customers: What Do Gaze and Expressions Tell About Soft Skills?
 
conference paper

Facing Employers and Customers: What Do Gaze and Expressions Tell About Soft Skills?

Muralidhar, Skanda  
•
Siegfried, Remy
•
Odobez, Jean-Marc
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2018
Proceedings of the 17Th International Conference On Mobile And Ubiquitous Multimedia (Mum 2018)
17th International Conference on Mobile and Ubiquitous Multimedia

Eye gaze and facial expressions are central to face-to-face social interactions. These behavioral cues and their connections to first impressions have been widely studied in psychology and computing literature, but limited to a single situation. Utilizing ubiquitous multimodal sensors coupled with advances in computer vision and machine learning, we investigate the connections between these behavioral cues and perceived soft skills in two diverse workplace situations (job interviews and reception desk). Pearson's correlation analysis shows a moderate connection between certain facial expressions, eye gaze cues and perceived soft skills in job interviews (r is an element of [-30,30]) and desk (r is an element of [20,36]) situations. Results of our computational framework to infer perceived soft skills indicates a low predictive power of eye gaze, facial expressions, and their combination in both interviews (R-2 is an element of [0.02,0.21]) and desk (R-2 is an element of [0.05, 0.15]) situations. Our work has important implications for employee training and behavioral feedback systems.

  • Details
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Type
conference paper
DOI
10.1145/3282894.3282925
Web of Science ID

WOS:000455362300014

Author(s)
Muralidhar, Skanda  
Siegfried, Remy
Odobez, Jean-Marc
Gatica-Perez, Daniel
Date Issued

2018

Publisher

ASSOC COMPUTING MACHINERY

Publisher place

New York

Published in
Proceedings of the 17Th International Conference On Mobile And Ubiquitous Multimedia (Mum 2018)
ISBN of the book

978-1-4503-6594-9

Total of pages

6

Start page

121

End page

126

Subjects

first impressions

•

hirability

•

job performance

•

eye gaze

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facial expressions

•

social computing

•

hospitality

•

multimodal interaction

•

looking

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perceptions

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dominance

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behavior

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cues

URL

Related documents

https://publidiap.idiap.ch/downloads//papers/2018/Muralidhar_MUM_2018.pdf
Editorial or Peer reviewed

REVIEWED

Written at

EPFL

EPFL units
LIDIAP  
Event nameEvent placeEvent date
17th International Conference on Mobile and Ubiquitous Multimedia

Cairo, EGYPT

Nov 25-28, 2018

Available on Infoscience
January 22, 2019
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/153629
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