A region of steep plasma gradients, the so-called "narrow-feature," has been found in the near scrape-off layer (SOL) of inner-wall limited (IWL) discharges. Dedicated IWL discharges were carried out in Alcator C-Mod [Marmar et al., Nucl. Fusion 55, 104020 (2015)] to study this phenomenon, allowing detailed observations of the plasma profiles and fluctuations. Langmuir probe (LP) measurements show a clear two-decay length ne and T-e profile structure at the outer midplane. The Gas-Puff Imaging (GPI) diagnostic shows large turbulent fluctuations across the last closed flux-surface, hence supporting the hypothesis that turbulent phenomena play a role in setting the profile steepness. Flux-driven non-linear turbulence simulations of two C-Mod discharges have been carried out, allowing a three-way comparison between LP, GPI, and simulation data. Observations and simulations correlate the steep gradient region characterizing the narrow feature with sheared poloidal flows and a deviation of the plasma potential from its floating value. The E x B shear rate exceeds the linear ballooning growth rate, indicating that the narrow feature could result from the effects of sheared flows, although causality could not be established. The fluctuation level in the narrow feature remains of order unity across the entire SOL, indicating that the transport reduction in the near-SOL cannot result from a simple quench rule. Published by AIP Publishing.