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  4. Exploring the effects of intellectual capital architectures on organizational ambidexterity. An fsQCA approach
 
conference paper

Exploring the effects of intellectual capital architectures on organizational ambidexterity. An fsQCA approach

Mura, Matteo
•
Longo, Mariolina
•
Massa, Lorenzo  
Spender, Jc
•
Schiuma, G
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2015
Ifkad 2015: 10Th International Forum On Knowledge Asset Dynamics: Culture, Innovation And Entrepreneurship: Connecting The Knowledge Dots
10th International Forum on Knowledge Asset Dynamics (IFKAD)

Purpose - As the global market conditions become progressively more volatile and unpredictable, public and private organisations are increasingly pressured to rely on innovation and adaptability as crucial sources of sustained performance. Our study investigates the still underexplored link between organisational knowledge assets and contextual ambidextrous learning. Specifically, we study how different configurations of knowledge assets - also called intellectual capital architectures - influence an organisation's ability to simultaneously pursue knowledge exploration and exploitation. Methodology - We tested our model on a large hospital of about 250 beds and 35 wards located in the northern part of Italy. We surveyed health professionals by means of a structured questionnaire and also employed objective data in order to measure our outcome variables. Selected respondents included head physicians and assistants. Collected data were analysed using structural equations modelling (SEM) methodology in its PLS form and fuzzy set Qualitative Comparative Analysis (fsQCA). Originality/Value - We propose and empirically explore the relation between intellectual capital architectures and organizational ambidexterity. In so doing we contribute to the debate concerning how organizations can simultaneously pursue both knowledge exploitation and exploration giving birth to ambidextrous learning processes. Also, by conciliating two bodies of literature that come from organizational learning and intellectual capital theory, our study extends the current understanding of the relationships between knowledge management activities and continuous improvement in healthcare. Practical implications - Our study might have implications for managers of healthcare organizations in that it sheds first light on the responsibility hospital managers have to promote current practice improvement through a set of interventions aimed at increasing healthcare organisations' intellectual capital.

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Type
conference paper
Web of Science ID

WOS:000357265200076

Author(s)
Mura, Matteo
Longo, Mariolina
Massa, Lorenzo  
Editors
Spender, Jc
•
Schiuma, G
•
Albino, V
Date Issued

2015

Publisher

Ikam-Inst Knowledge Asset Management

Publisher place

Matera

Published in
Ifkad 2015: 10Th International Forum On Knowledge Asset Dynamics: Culture, Innovation And Entrepreneurship: Connecting The Knowledge Dots
ISBN of the book

978-88-96687-07-9

Total of pages

11

Start page

1001

End page

1011

Subjects

Intellectual capital architectures

•

Ambidexterity

•

Hospitals

•

Survey

•

fsQCA

Editorial or Peer reviewed

REVIEWED

Written at

EPFL

EPFL units
CSI  
Event nameEvent placeEvent date
10th International Forum on Knowledge Asset Dynamics (IFKAD)

Bari, ITALY

JUN 10-12, 2015

Available on Infoscience
September 28, 2015
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/119110
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