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  4. Cooperative dynamics of loyal customers in queueing networks
 
conference paper

Cooperative dynamics of loyal customers in queueing networks

Gallay, O.
•
Hongler, M. O.  
2007
2006 International Conference on Service Systems and Service Management, Vols 1 and 2, Proceedings
ICSSSM'06: 2006 International Conference on Service Systems and Service Management

We consider queueing networks (QN) with feedback loops roamed by "intelligent" agents, able to select their routing on the basis of their measured waiting times at the QN nodes. This is an idealized model to discuss the dynamics of customers who stay loyal to a service supplier, provided their service time remains below a critical threshold. For these QN's, we show that the traffic flows may exhibit collective patterns typically encountered in multi-agent systems. In simple network topologies, the emergent cooperative behaviors manifest themselves via stable macroscopic temporal oscillations, synchronization of the queue contents and stabilization by noise phenomena. For a wide range of control parameters, the underlying presence of the law of large numbers enables us to use deterministic evolution laws to analytically characterize the cooperative evolution of our multi-agent systems. © 2006 IEEE.

  • Details
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Type
conference paper
DOI
10.1109/icsssm.2006.320780
Scopus ID

2-s2.0-40649094109

Author(s)
Gallay, O.
Hongler, M. O.  
Date Issued

2007

Published in
2006 International Conference on Service Systems and Service Management, Vols 1 and 2, Proceedings
Volume

2

Start page

996

End page

1001

Subjects

Cooperation

•

Feedback loops

•

Loyal customers

•

Queueing networks

•

Stabilization by noise

•

Stable temporal oscillations

•

Synchronization

•

Waiting times

•

Feedback

•

Intelligent agents

•

Multi agent systems

Note

STI/IPR/LPM, Ecole Polytechnique Fédérale de Lausanne (EPFL), CH-1015 Lausanne, Switzerland

Conference code: 71529

Export Date: 6 December 2012

Source: Scopus

Art. No.: 4114626

doi: 10.1109/ICSSSM.2006.320780

Language of Original Document: English

Correspondence Address: Gallay, O.; STI/IPR/LPM, Ecole Polytechnique Fédérale de Lausanne (EPFL), CH-1015 Lausanne, Switzerland; email: olivier.gallay@epfl.ch

Editorial or Peer reviewed

REVIEWED

Written at

OTHER

EPFL units
LPM  
Event name
ICSSSM'06: 2006 International Conference on Service Systems and Service Management
Available on Infoscience
January 7, 2013
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/87626
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