Business/IT Alignment in Practice: Lessons Learned From a Requirements Project at P&G

One of the main objectives of the alignment of Business and IT in both small and large organizations is to improve the chances for an IT department to provide services that result in business success. An essential phase for this alignment is the definition of business requirements. In this paper we describe the successful use of a blend of industrial and academic requirements methods for an IT system development at Procter and Gamble, (P&G), UK. We identify two main elements for the success of this phase: (1) the combination of methods from P&G and academia, (2) the focus of P&G’s IT department on providing business solutions. This shift is accompanied by a move from writing specifications of IT systems towards defining business requirements. We dis-cuss how these elements explain the success of this phase and propose research directions that may ease the introduction and use of requirements definition methods in organizations.

Published in:
Advanced Information Systems Engineering Workshops, 83, 93-101
Presented at:
6th International Workshop on BUSinness/IT ALignment and Interoperability (BUSITAL 2011), London, June 20 2011
Springer-Verlag New York, Ms Ingrid Cunningham, 175 Fifth Ave, New York, Ny 10010 Usa

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 Record created 2012-04-26, last modified 2020-04-20

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