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  4. From Goal-Achievement to the Maintenance of Relationships: Extending Business Process Models with Homeostasis and Appreciation
 
conference paper

From Goal-Achievement to the Maintenance of Relationships: Extending Business Process Models with Homeostasis and Appreciation

Rychkova, Irina
•
Regev, Gil  
Kowalski, Stewart
•
Bednar, Peter
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2018
Proceedings of the 4th International Workshop on Socio-Technical Perspective in IS development (STPIS'18) co-located with 30th International Conference on Advanced Information Systems Engineering (CAiSE 2018)
4th International Workshop on Socio-Technical Perspective in IS development (STPIS'18)

We use homeostasis, the maintenance of steady states in an organism, to explain some of the decisions made by participants in a business process. We use Vickers’s Appreciative System to model the homeostatic states with Harel’s statecharts. We take the example of a PhD recruitment process formally defined between a faculty member, a graduate student candidate and a doctoral school. Our analysis uncovers some hidden process scenarios. As a result, these scenarios can be integrated into the process model and eventually taken into account by the process supporting software.

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Rychkova and Regev 2018.pdf

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Published version

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openaccess

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CC BY

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1.37 MB

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36d15c0e17568beced5e9daf75ec6aa7

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