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  4. Robot Agreeableness and User Engagement in Verbal Human-Robot Interaction
 
conference paper

Robot Agreeableness and User Engagement in Verbal Human-Robot Interaction

Garello, Luca
•
Grella, Francesco
•
Castagnetta, Stefano
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January 1, 2020
2020 17Th International Conference On Ubiquitous Robots (Ur)
17th International Conference on Ubiquitous Robots (UR)

It is a well-established fact in the field of Human-Robot Interaction that the personality a social robot is endowed with (i.e., the one it expresses by its gestures and words) plays a key role towards the engagement experienced by any person interacting with it. In this article, we address the problem of designing the conversational style of a social robot to convey different degrees of Agreeableness, which is one of the Big Five personality traits, and investigate the relation between the person's engagement and the robot's degree of agreeableness.

We propose to use subjective perception of time elapsed as an indicator for engagement and design two robot behaviours, one making the robot always agree with the person's opinion on topics of discussion (the compliant behaviour) and one making the robot always disagree (the contrasting behaviour). In an experiment involving 14 participants, we assess whether the robot adopting the contrasting behaviour is perceived as more engaging than the one adopting the compliant behaviour, and use participants' previous interactions with vocal assistants as a reference for estimating the naturalness, enjoyability and politeness of the conversation with the robot. Results suggest that designing social robots that are able to disagree with the person they're interacting with might be key to make them more engaging and entertaining.

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Type
conference paper
DOI
10.1109/UR49135.2020.9144864
Web of Science ID

WOS:000612835600042

Author(s)
Garello, Luca
Grella, Francesco
Castagnetta, Stefano
Bruno, Barbara  
Recchiuto, Carmine Tommaso
Sgorbissa, Antonio
Date Issued

2020-01-01

Publisher

IEEE

Publisher place

New York

Published in
2020 17Th International Conference On Ubiquitous Robots (Ur)
ISBN of the book

978-1-7281-5715-3

Series title/Series vol.

International Conference on Ubiquitous Robots and Ambient Intelligence

Start page

256

End page

263

Subjects

Computer Science, Artificial Intelligence

•

Engineering, Electrical & Electronic

•

Robotics

•

Computer Science

•

Engineering

Editorial or Peer reviewed

REVIEWED

Written at

EPFL

EPFL units
CHILI  
Event nameEvent placeEvent date
17th International Conference on Ubiquitous Robots (UR)

Kyoto, JAPAN

Jun 22-26, 2020

Available on Infoscience
March 26, 2021
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/176377
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