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  4. Critical steps towards e-Governance: a case study analysis
 
conference paper not in proceedings

Critical steps towards e-Governance: a case study analysis

Zwahr, Thomas
•
Finger, Matthias  
2004
European Conference on Electronic Government

The purpose of this paper is to make a further contribution to the theory and to the understanding of e-Governance. In doing so, the paper proceeds by an in-depth analysis of three cases, which, we think, are particularly illustrative of the three main dimensions – i.e., e-Service-Delivery, e-Regulation and e-Policy-Making – of evolving e-Governance practice and theory. By analysing the cases from a comprehensive theoretical framework, we will show how information and communication technology (ICT) impacts the transformation of the State.

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