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  4. The Role of Cognitive and Learning Theories in Supporting Successful EHR System Implementation Training: A Qualitative Study
 
research article

The Role of Cognitive and Learning Theories in Supporting Successful EHR System Implementation Training: A Qualitative Study

McAlearney, Ann Scheck
•
Robbins, Julie
•
Kowalczyk, Nina
Show more
2012
Medical Care Research And Review

Given persistent barriers to effective electronic health record (EHR) system implementation and use, the authors investigated implementation training practices in six organizations reputed to have ambulatory care EHR system implementation "best practices." Using the lenses of social cognitive and adult learning theories, they explored themes related to EHR implementation training using qualitative data collected through 43 key informant interviews and 6 physician focus groups conducted between February 2009 and December 2010. The authors found consistent evidence that training practices across the six organizations known for exemplary implementations were congruent with the tenets of these theoretical frameworks and highlight seven best practices for training. The authors' analyses suggest that effective training programs must move beyond technical approaches and incorporate social and cultural factors to make a difference in implementation success. Taking these findings into account may increase the likelihood of successful EHR implementation, thereby helping organizations meet "meaningful use" requirements for EHR systems.

  • Details
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Type
research article
DOI
10.1177/1077558711436348
Web of Science ID

WOS:000303401900003

Author(s)
McAlearney, Ann Scheck
Robbins, Julie
Kowalczyk, Nina
Chisolm, Deena J.
Song, Paula H.
Date Issued

2012

Publisher

SAGE Publications

Published in
Medical Care Research And Review
Volume

69

Start page

294

End page

315

Subjects

ambulatory care

•

electronic medical records

•

medical informatics

•

qualitative

•

training

•

Electronic Health Records

•

Information-Technology

•

Medical-Record

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Primary-Care

•

Office Practices

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Meaningful Use

•

Adoption

•

Physicians

•

Impact

•

Costs

Editorial or Peer reviewed

REVIEWED

Written at

EPFL

EPFL units
CSI  
Available on Infoscience
May 25, 2012
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/80752
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