Maegli, MartinJaag, ChristianKoller, MartinTrinkner, Urs2011-02-252011-02-252011-02-252011https://infoscience.epfl.ch/handle/20.500.14299/64851Intermodal CompetitionPostal MarketsRegulationInstitutionsPostal Markets and Electronic Substitution: Implications for Regulatory Practices and Institutions in Europetext::book/monograph::book part or chapter