This report provides an overview of the current debates about demand response development, focusing primarily on Europe, with some comparisons to the United States. ‘Demand response’ includes strategies that involve end-use customers adapting or altering their electricity demand in response to grid conditions or market prices. It is viewed as a multi-purpose power-system resource that enhances the energy system’s capacity to cope with increasing demand, rising costs of conventional transmission and distribution grids, and increasing share of intermittent renewable energy. The report reviews risks, opportunities, potential, consumer engagement market design, and policy and regulation.