000223760 001__ 223760
000223760 005__ 20180913064051.0
000223760 0247_ $$2doi$$a10.1145/2993148.2993191
000223760 020__ $$a978-1-4503-4556-9
000223760 02470 $$2ISI$$a000390299900016
000223760 037__ $$aCONF
000223760 245__ $$aTraining on the Job: Behavioral Analysis of Job Interviews in Hospitality
000223760 269__ $$a2016
000223760 260__ $$aNew York$$bAssoc Computing Machinery$$c2016
000223760 300__ $$a8
000223760 336__ $$aConference Papers
000223760 520__ $$aFirst impressions play a critical role in the hospitality industry and have been shown to be closely linked to the behavior of the person being judged. In this work, we implemented a behavioral training framework for hospitality students with the goal of improving the impressions that other people make about them. We outline the challenges associated with designing such a framework and embedding it in the everyday practice of a real hospitality school. We collected a dataset of 169 laboratory sessions where two role-plays were conducted, job interviews and reception desk scenarios, for a total of 338 interactions. For job interviews, we evaluated the relationship between automatically extracted nonverbal cues and various perceived social variables in a correlation analysis. Furthermore, our system automatically predicted first impressions from job interviews in a regression task, and was able to explain up to 32% of the variance, thus extending the results in existing literature, and showing gender differences, corroborating previous findings in psychology. This work constitutes a step towards applying social sensing technologies to the real world by designing and implementing a living lab for students of an international hospitality management school.
000223760 6531_ $$aSocial computing
000223760 6531_ $$ajob interview
000223760 6531_ $$anonverbal behavior
000223760 6531_ $$afirst impressions
000223760 6531_ $$amultimodal interaction
000223760 700__ $$0248752$$aMuralidhar, Skanda$$g215370
000223760 700__ $$0246029$$aNguyen, Laurent Son$$g146548
000223760 700__ $$aFrauendorfer, Denise
000223760 700__ $$0243995$$aOdobez, Jean-Marc$$g161663
000223760 700__ $$aSchmid Mast, Marianne
000223760 700__ $$0241066$$aGatica-Perez, Daniel$$g171600
000223760 7112_ $$aProceedings of the 18th ACM International Conference on Multimodal Interaction
000223760 773__ $$q84-91$$tIcmi'16: Proceedings Of The 18Th Acm International Conference On Multimodal Interaction
000223760 8564_ $$s286942$$uhttps://infoscience.epfl.ch/record/223760/files/Muralidhar_ICMI_2016.pdf$$yn/a$$zn/a
000223760 909C0 $$0252189$$pLIDIAP$$xU10381
000223760 909CO $$ooai:infoscience.tind.io:223760$$pconf$$pSTI
000223760 937__ $$aEPFL-CONF-223760
000223760 970__ $$aMuralidhar_ICMI_2016/LIDIAP
000223760 973__ $$aEPFL$$rREVIEWED$$sPUBLISHED
000223760 980__ $$aCONF