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000178660 005__ 20190316235421.0
000178660 020__ $$a978-3-642-21546-9
000178660 02470 $$2ISI$$a000302191700003
000178660 037__ $$aCONF
000178660 245__ $$aOn Viable Service Systems: Developing a Modeling Framework for Analysis of Viability in Service Systems
000178660 260__ $$bSpringer-Verlag New York, Ms Ingrid Cunningham, 175 Fifth Ave, New York, Ny 10010 Usa$$c2011
000178660 269__ $$a2011
000178660 336__ $$aConference Papers
000178660 490__ $$aLecture Notes in Business Information Processing
000178660 520__ $$aThis paper explores the contribution of systems modeling to the design and analysis of viability in service systems. We apply a modeling framework called SEAM (Systemic Enterprise Architecture Method) to gain an understanding of how a service system maintains its identity and remains viable in its environment. SEAM embodies theoretical insights from systems science and organizational cybernetics, in particular the viable system model of Stafford Beer. We illustrate the applicability of the framework by modeling the design of viability in a service system.
000178660 6531_ $$aViable Service Systems
000178660 6531_ $$aSystems Science
000178660 6531_ $$aSEAM
000178660 6531_ $$aViable System Model
000178660 700__ $$0243385$$aGolnam, Arash$$g188858
000178660 700__ $$0243384$$aRegev, Gil$$g113300
000178660 700__ $$0241922$$aWegmann, Alain$$g112464
000178660 7112_ $$a2nd International Conference on Exploring Services Science$$cGeneva, SWITZERLAND$$dFeb 16-18, 2011
000178660 773__ $$j82$$q30-41$$tExploring Services Science
000178660 8560_ $$farash.golnam@epfl.ch
000178660 8564_ $$s3513858$$uhttps://infoscience.epfl.ch/record/178660/files/Golnam%20et%20al%20_2011_Viable%20Service%20Systems.pdf
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000178660 937__ $$aEPFL-CONF-178660
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000178660 980__ $$aCONF