000176416 001__ 176416
000176416 005__ 20190316235349.0
000176416 020__ $$a978-3-642-28226-3
000176416 022__ $$a1865-1348
000176416 02470 $$2ISI$$a000309893100006
000176416 037__ $$aCONF
000176416 245__ $$aModeling an Emergency Service System for a Hospital Network
000176416 269__ $$a2012
000176416 260__ $$aBerlin$$bSpringer-Verlag Berlin$$c2012
000176416 300__ $$a14
000176416 336__ $$aConference Papers
000176416 490__ $$aLecture Notes in Business Information Processing
000176416 520__ $$aIn this paper we describe a service modeling project done at an IT department that provides IT services to a network of state owned healthcare providers in the state of Vaud in Switzerland. The goal of the project is to un- derstand how to maintain business continuity in the case of a disaster affecting the IT department’s data center. We analyze how to precisely relate the business requirements to the IT operation requirements with the help of the SEAM En- terprise Architecture method. The results are refined service levels and the iden- tification of the required technical architecture.
000176416 6531_ $$aService System, Business Continuity, Service Modeling, IT Infra- structure, Healthcare, SEAM
000176416 700__ $$0241922$$aWegmann, Alain$$g112464
000176416 700__ $$0243384$$aRegev, Gil$$g113300
000176416 700__ $$aViotti, Gilles
000176416 700__ $$aPilet, Pierre-Alain
000176416 700__ $$aVuagniaux, Philippe
000176416 7112_ $$aThird International Conference on Exploring Service Science$$cGeneva, Switzerland$$dFebruary 15-17, 2012
000176416 773__ $$j103$$q73-86$$tExploring Services Science
000176416 8564_ $$s2180974$$uhttps://infoscience.epfl.ch/record/176416/files/Wegmann%20Regev%20IESS1_2%20Paper%20CRC.pdf$$yn/a$$zn/a
000176416 909C0 $$0252193$$pLAMS$$xU10412
000176416 909CO $$ooai:infoscience.tind.io:176416$$pconf$$pIC$$qGLOBAL_SET
000176416 917Z8 $$x113300
000176416 937__ $$aEPFL-CONF-176416
000176416 973__ $$aEPFL$$rREVIEWED$$sPUBLISHED
000176416 980__ $$aCONF