000169655 001__ 169655
000169655 005__ 20190316235222.0
000169655 02470 $$2ISI$$a000302191700003
000169655 037__ $$aCONF
000169655 041__ $$aeng
000169655 245__ $$aOn Viable Service Systems: Developing a Modeling Framework for Analysis of Viability in Service Systems
000169655 269__ $$a2010
000169655 260__ $$bSpringer$$c2010
000169655 336__ $$aConference Papers
000169655 490__ $$aLecture Notes in Business Information Processing
000169655 520__ $$aThis paper explores the contribution of systems modeling to the design and analysis of viability in service systems. We apply a modeling framework called SEAM (Systemic Enterprise Architecture Method) to gain an understanding of how a service system maintains its identity and remains viable in its environment. SEAM embodies theoretical insights from systems science and organizational cybernetics, in particular the viable system model of Stafford Beer. We illustrate the applicability of the framework by modeling the design of viability in a service system.
000169655 6531_ $$aSystems Science, SEAM, Viable System Model, Viable Service Systems
000169655 700__ $$0243385$$g188858$$aGolnam, Arash
000169655 700__ $$0243384$$g113300$$aRegev, Gil
000169655 700__ $$0241922$$g112464$$aWegmann, Alain
000169655 7112_ $$cGeneva, Switzerland$$a2nd International Conference on Exploring Services Sciences
000169655 720_1 $$aSnene, Mehdi  Ralyté, Jolita  Morin, Jean-Henry$$eed.
000169655 773__ $$tProceedings of the 2nd International Conference on Exploring Services Sciences$$q30-41
000169655 8564_ $$uhttps://infoscience.epfl.ch/record/169655/files/On%20Viable%20Service%20Systems.pdf$$zn/a$$s744559$$yn/a
000169655 909C0 $$xU10412$$0252193$$pLAMS
000169655 909CO $$qGLOBAL_SET$$pconf$$ooai:infoscience.tind.io:169655$$pIC
000169655 917Z8 $$x188858
000169655 937__ $$aEPFL-CONF-169655
000169655 973__ $$rREVIEWED$$sPUBLISHED$$aEPFL
000169655 980__ $$aCONF