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book part or chapter

Crowd and Experts’ Knowledge: Connection and Value Through the Notion of Prism

Bonazzi, Riccardo
•
Viscusi, Gianluigi  
•
Barbey, Valérie
Themistocleous, Marinos
•
Morabito, Vincenzo
2017
Information Systems - 14th European, Mediterranean, and Middle Eastern Conference, EMCIS 2017, Coimbra, Portugal, September 7-8, 2017, Proceedings

Crowdsourcing is an online activity in which an individual, an institution, a non-profit organization, or company proposes to a group of individuals of varying knowledge, heterogeneity, and number, via a flexible open call, the voluntary undertaking of a task. Crowdsourcing has been traditionally considered suitable to provide different types of support to the decision making process, especially in the design phase, through idea generation and co-creation, in the choice phase, through voting, as well as in the intelligence phase to explore or exploit information about the issue to be investigated. This article aims to investigate how to perform scenario planning by exploring ways to use crowdsourcing as a complement to two standard techniques for idea generation and selection: (a) brainstorming and (b) the Delphi method. Then, we question the cost and the effectiveness of combining these methods, and crowdsourcing to perform scenario planning for policy making. To this end, in this article we propose a model to assess the cost and effectiveness of the intersection between crowd and experts in decision-making activities, with a focus on scenario planning, choosing a public sector research site for its evaluation.

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Type
book part or chapter
DOI
10.1007/978-3-319-65930-5_50
Author(s)
Bonazzi, Riccardo
Viscusi, Gianluigi  
Barbey, Valérie
Editors
Themistocleous, Marinos
•
Morabito, Vincenzo
Date Issued

2017

Publisher

Springer International Publishing

Publisher place

Cham

Published in
Information Systems - 14th European, Mediterranean, and Middle Eastern Conference, EMCIS 2017, Coimbra, Portugal, September 7-8, 2017, Proceedings
ISBN of the book

978-3-319-65929-9

Start page

646

End page

654

Series title/Series vol.

Lecture Notes in Business Information Processing; 299

Subjects

Crowdsourcing

•

Decision making

•

Policy making

•

Scenario planning

•

Design science

Written at

EPFL

EPFL units
CSI  
Available on Infoscience
August 21, 2017
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/139736
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