Laser polishing (LP) is a process that allows a significant reduction of the surface roughness of a metal workpiece via re-melting a shallow layer of material. However, the practical use of LP is limited due to the difficulty of satisfying the high surface polishing quality for industries such as jewelry. Hence, this study presents a thermal model based on the Chernoff formula for fixed and moving LP processes. The model was validated via a sensitivity analysis of the coefficient of absorption of the solid and liquid phase and through comparing the results with the corresponding experimental observations of the melt pools produced. In this investigation, a continuous wave, high power diode laser (980 nm wavelength, o 0.9 mm spot size with a flat top distribution) was coupled to a fixed focusing head. The material was a hardened tool steel (X38CrMVo5-1 steel-1.2343) with an initial surface state obtained by electrical discharge machining (EDM) of CH30 on the Charmilles scale for EDM, which corresponds to a roughness Ra of 3.15 mu m. The results show that the model is able to represent the thermal behavior of the tool steel during LP. The best results are obtained with two constant coefficients, one for the solid based on the measurement at room temperature (a(s) = 35%) and one for the liquid fixed so that the model fits the experiment data (a(l) = 25%).