From Goal-Achievement to the Maintenance of Relationships: Extending Business Process Models with Homeostasis and Appreciation
We use homeostasis, the maintenance of steady states in an organism, to explain some of the decisions made by participants in a business process. We use Vickers’s Appreciative System to model the homeostatic states with Harel’s statecharts. We take the example of a PhD recruitment process formally defined between a faculty member, a graduate student candidate and a doctoral school. Our analysis uncovers some hidden process scenarios. As a result, these scenarios can be integrated into the process model and eventually taken into account by the process supporting software.
Rychkova and Regev 2018.pdf
Publisher's Version
http://purl.org/coar/version/c_970fb48d4fbd8a85
openaccess
CC BY
1.37 MB
Adobe PDF
36d15c0e17568beced5e9daf75ec6aa7