Repository logo

Infoscience

  • English
  • French
Log In
Logo EPFL, École polytechnique fédérale de Lausanne

Infoscience

  • English
  • French
Log In
  1. Home
  2. Academic and Research Output
  3. Conferences, Workshops, Symposiums, and Seminars
  4. AI or Human? Evaluating Student Feedback Perceptions in Higher Education
 
conference paper

AI or Human? Evaluating Student Feedback Perceptions in Higher Education

Nazaretsky, Tanya  
•
Mejia, Paola  
•
Frej, Jibril Albachir  
Show more
September 13, 2024
Technology Enhanced Learning for Inclusive and Equitable Quality Education: 19th European Conference on Technology Enhanced Learning, EC-TEL 2024, Krems, Austria, September 16–20, 2024, Proceedings, Part I
19th European Conference on Technology Enhanced Learning

Feedback plays a crucial role in learning by helping individuals understand and improve their performance. Yet, providing timely, personalized feedback in higher education presents a challenge due to the large and diverse student population, often resulting in delayed and generic feedback. Recent advances in generative Artificial Intelligence (AI) offer a solution for delivering timely and scalable feedback. However, little is known about students' perceptions of AI feedback. In this paper, we investigate how the identity of the feedback provider affects students' perception, focusing on the comparison between AI-generated and human-created feedback. Our approach involves students evaluating feedback in authentic educational settings both before and after disclosing the feedback provider's identity, aiming to assess the influence of this knowledge on their perception. Our study with 457 students across diverse academic programs and levels reveals that students' ability to differentiate between AI and human feedback depends on the task at hand. Disclosing the identity of the feedback provider affects students' preferences, leading to a greater preference for human-created feedback and a decreased evaluation of AI-generated feedback. Moreover, students who failed to identify the feedback provider correctly tended to rate AI feedback higher, whereas those who succeeded preferred human feedback. These tendencies are similar across academic levels, genders, and fields of study. Our results highlight the complexity of integrating AI into educational feedback systems and underline the importance of considering student perceptions in AI-generated feedback adoption in higher education.

  • Details
  • Metrics
Type
conference paper
DOI
10.1007/978-3-031-72315-5_20
Author(s)
Nazaretsky, Tanya  

EPFL

Mejia, Paola  

EPFL

Frej, Jibril Albachir  

EPFL

Swamy, Vinitra  

EPFL

Käser, Tanja  

EPFL

Date Issued

2024-09-13

Publisher

Springer Nature Switzerland

Publisher place

Cham

Published in
Technology Enhanced Learning for Inclusive and Equitable Quality Education: 19th European Conference on Technology Enhanced Learning, EC-TEL 2024, Krems, Austria, September 16–20, 2024, Proceedings, Part I
DOI of the book
10.1007/978-3-031-72315-5
ISBN of the book

978-3-031-72315-5

Edition

1st ed. 2024

Book part number

Part I

Series title/Series vol.

Lecture Notes in Computer Science; 15159

ISSN (of the series)

1611-3349

Article Number

20

Start page

284

End page

298

Subjects

Generative AI

•

Formative Feedback

•

Human Factors

•

Higher Education

Editorial or Peer reviewed

REVIEWED

Written at

EPFL

EPFL units
ML4ED  
AVP-E-LEARN  
Event nameEvent acronymEvent placeEvent date
19th European Conference on Technology Enhanced Learning

EC-TEL 2024

Krems, Austria

2024-09-16 - 2024-09-20

Available on Infoscience
October 14, 2024
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/241596
Logo EPFL, École polytechnique fédérale de Lausanne
  • Contact
  • infoscience@epfl.ch

  • Follow us on Facebook
  • Follow us on Instagram
  • Follow us on LinkedIn
  • Follow us on X
  • Follow us on Youtube
AccessibilityLegal noticePrivacy policyCookie settingsEnd User AgreementGet helpFeedback

Infoscience is a service managed and provided by the Library and IT Services of EPFL. © EPFL, tous droits réservés