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  4. Validating Automatic Speech Recognition and Understanding for Pre-Filling Radar Labels-Increasing Safety While Reducing Air Traffic Controllers' Workload
 
research article

Validating Automatic Speech Recognition and Understanding for Pre-Filling Radar Labels-Increasing Safety While Reducing Air Traffic Controllers' Workload

Ahrenhold, Nils
•
Helmke, Hartmut
•
Muehlhausen, Thorsten
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June 1, 2023
Aerospace

Automatic speech recognition and understanding (ASRU) for air traffic control (ATC) has been investigated in different ATC environments and applications. The objective of this study was to quantify the effect of ASRU support for air traffic controllers (ATCos) radar label maintenance in terms of safety and human performance. Therefore, an implemented ASRU system was validated within a human-in-the-loop environment by ATCos in different traffic-density scenarios. In the baseline condition, ATCos performed radar label maintenance by entering verbally instructed ATC commands with a mouse and keyboard. In the proposed solution, ATCos were supported by ASRU, which achieved a command recognition rate of 92.5% with a command error rate of 2.4%. ASRU support reduced the number of wrong or missing inputs from ATCos into the radar label by a factor of two, which contemporaneously improved their situational awareness. Furthermore, ATCos where able to perform more successful secondary tasks when using ASRU support, indicating a greater capacity to handle unexpected events. The results from NASA TLX showed that the perceived workload decreased with a statistical significance of 4.3% across all scenarios. In conclusion, this study provides evidence that using ASRU for radar label maintenance can significantly reduce workload and improve flight safety.

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Type
research article
DOI
10.3390/aerospace10060538
Web of Science ID

WOS:001013789000001

Author(s)
Ahrenhold, Nils
Helmke, Hartmut
Muehlhausen, Thorsten
Ohneiser, Oliver
Kleinert, Matthias
Ehr, Heiko
Klamert, Lucas
Zuluaga-Gomez, Juan  
Date Issued

2023-06-01

Published in
Aerospace
Volume

10

Issue

6

Start page

538

Subjects

Engineering, Aerospace

•

Engineering

•

automatic speech recognition

•

automatic speech understanding

•

air traffic management

•

air traffic controller

•

radar label

•

human factors

•

assistant system

•

human-in-the-loop simulation

Editorial or Peer reviewed

REVIEWED

Written at

EPFL

EPFL units
LIDIAP  
Available on Infoscience
July 17, 2023
Use this identifier to reference this record
https://infoscience.epfl.ch/handle/20.500.14299/199176
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