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conference paper

Does Sharing Lead to Smarter Products? Managing Information Flows for Collective Servitization

Weber, T. A.  
Rocha, Álvaro
•
Ferrás, Carlos
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2023
Information Technology and Systems: ICITS 2023. Volume 1
International Conference on Information Technology & Systems (ICITS'23)

Peer-to-peer sharing induces persistent changes in product design. Besides bifurcating product durability, this adaptation increases the compatibility of collaborative use with rent extraction—from a producer’s viewpoint. For owners it decreases the commitment required for taking the item into possession, while for nonowners it standardizes sharing transactions. The resulting sharing-induced design-ideal aligns the flow of utility from shared consumption with the flow of monetary compensation to the seller, thus mimicking a collective lease agreement between seller and an ex ante unknown group of users. Sustaining such a “collective servitization” requires an embedded capacity of user sensing and transmission of information flows ex post the initial product sale, thus implying a fundamental need for smart products in an access-based society.

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Weber-ICITS-2023.pdf

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http://purl.org/coar/version/c_970fb48d4fbd8a85

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restricted

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5ac7c2002ab2e247214ab1557026b7ae

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